Official NHTSA recall data for the Ram ProMaster, with the newest records listed first.
26 recall records are listed below.
| Component | Model Year | Recall Date | Campaign # | Consequence | Remedy |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM:SOFTWARE | 2015 | 28/04/2016 | 16V253000 | Trailer brake lights that are inoperative can increase the risk of a crash. | Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22. |
| ELECTRICAL SYSTEM:SOFTWARE | 2015 | 28/04/2016 | 16E039000 | Trailer brake lights that are inoperative can increase the risk of a crash. | Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29. |
| POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL | 2019 | 27/04/2023 | 23V301000 | A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury. | Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A. |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 2019 | 26/08/2025 | 25V552000 | A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash. | Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C. |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 2015 | 25/11/2015 | 15V799000 | An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash. | Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64. |
| ELECTRONIC STABILITY CONTROL (ESC) | 2021 | 25/04/2024 | 24V290000 | Driving with an inoperative electronic stability control system can increase the risk of a crash. | Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B. |
| EQUIPMENT:OTHER:LABELS | 2015 | 25/04/2017 | 17V273000 | The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash. | Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24. |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2016 | 24/06/2016 | 16V461000 | If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash. | Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44. |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY | 2018 | 23/10/2025 | 25V720000 | Electrical circuits that overheat increase the risk of a fire. | Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025. |
| POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT | 2015 | 23/01/2020 | 20V036000 | The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash. | Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00. |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 2022 | 22/12/2022 | 22V947000 | An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash. | Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 2022 | 22/02/2024 | 24V129000 | A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash. | Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B. |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 2022 | 21/05/2025 | 25V330000 | A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. | Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C. |
| AIR BAGS:FRONTAL | 2017 | 16/12/2016 | 16V910000 | If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury. | Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96. |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 2015 | 15/11/2019 | 19V818000 | An overheated fan motor increases the risk of a fire. | Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2. |
| POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT | 2015 | 15/10/2020 | 20V582000 | The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash. | Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00. |
| AIR BAGS:SIDE/WINDOW | 2015 | 15/04/2015 | 15V223000 | In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury. | Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19. |
| AIR BAGS:SIDE/WINDOW | 2018 | 14/11/2017 | 17V712000 | A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury. | Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64. |
| ELECTRICAL SYSTEM:WIRING | 2021 | 14/03/2024 | 24V197000 | An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash. | Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B. |
| EQUIPMENT | 2018 | 11/06/2019 | 19V428000 | The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash. | Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628. |
| POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 2015 | 11/04/2016 | 16V202000 | An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash. | Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24. |
| ELECTRONIC STABILITY CONTROL (ESC) | 2016 | 10/02/2016 | 16V076000 | Operating the vehicle with the ESC off may increase the risk of a crash. | FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04. |
| SEAT BELTS | 2021 | 09/09/2021 | 21V699000 | An unsecured child restraint system can increase the risk of injury during a crash. | Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61. |
| EQUIPMENT | 2016 | 08/12/2017 | 17V786000 | In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. | Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. |
| ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE | 2024 | 06/10/2025 | 25V665000 | A loss of drive power increases the risk of a crash. | Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025. |
| STRUCTURE:BODY:DOOR | 2021 | 06/06/2024 | 24V416000 | A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash. | Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B. |
Source: NHTSA Safety Recall Database.
2024 Ram ProMaster CV FWD
Source: NHTSA New Car Assessment Program.
12 complaints on file with NHTSA. The first 12 records are shown below.
Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering
I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. They stated that there was nothing they could do about it because of some publication from RAM. They told me to escalate the concern.
I need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - i have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. I heard that Stellantis (FCS USA) had said that these vehicles that were outfitted for private use were not under the recall anymore, but i'm not seeing any information to this effect. on some VIN recall lookup sites, it doesn't show anyrecalls. but NHSTA still shows that this VIN is affected by Manufacturer Recall Number67C NHTSA Recall Number25V-720 PLEASE message me - I am pursuing legal action against RAM because i can't use the vehicle.
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
Adaptive Cruise Control (ACC) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after purchase in 2024 and was first sent into the dealership for repair in May 2024. The problem persisted with additional dealership visits in: June 2024, Sept. 2024, Jan. 2025, May 2025, Sept. 2025, Oct. 2025, Jan. 2026. Now my warranty is expired and dealership is refusing to work on the vehicle. Stellantis eventually put out TSB 08-065-25 which was completed Oct. 2025 and it did not fix the problem. All repairs have been software and radar alignment related, no hardware for parts replaced. My vehicle is available for inspection. My safety has been put at great risk in at least two different ways: first it randomly stops working which leaves the vehicle no longer being controlled, second, I have an expectation of additional security from purchased equipment specifically following distance and lane management. I lose this additional layer of safety for hours or days when the system fails. The problem has not been reproduced but has been confirmed via OBD2 reader. Vehicle has been to 7 documented Stelantis dealerships.
Adaptive Cruise Control (ACC) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after purchase in 2024 and was first sent into the dealership for repair in May 2024. The problem persisted with additional dealership visits in: June 2024, Sept. 2024, Jan. 2025, May 2025, Sept. 2025, Oct. 2025, Jan. 2026. Now my warranty is expired and dealership is refusing to work on the vehicle. Stellantis eventually put out TSB 08-065-25 which was completed Oct. 2025 and it did not fix the problem. All repairs have been software and radar alignment related, no hardware for parts replaced. My vehicle is available for inspection. My safety has been put at great risk in at least two different ways: first it randomly stops working which leaves the vehicle no longer being controlled, second, I have an expectation of additional security from purchased equipment specifically following distance and lane management. I lose this additional layer of safety for hours or days when the system fails. The problem has not been reproduced but has been confirmed via OBD2 reader. Vehicle has been to 7 documented Stelantis dealerships.
The contact owns a 2024 Ram Promaster 2500. The contact stated that while driving at 30-35 MPH, the steering wheel was difficult to turn to the right direction. The contact stated that the power steering failed to function as designed. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.
On 3 separate occasions between August 20 2025 to October 1 2025 and on one occasion in January 2026, while driving at highway speed, the drivers console and information display on the dash of the vehicle completely stopped responding and went dark. At that moment there was no information displayed on the dash at all. After approximately 10 seconds the displays began returning to operation a few lights and functions at a time with the functions on the rear view mirror and remote support/emergency help features lights stayed on and did not turn off until the vehicle was restarted. After the first instance I took the vehicle to the dealer in Burlington Vermont however they were not able to look at the vehicle and as the problem was not repeatable and not currently displayed they had no support to offer. Following the second instances instance the passenger in the vehicle had time to take a photo however the photo is simply of the vehicle traveling with the display off. The third instance offered again at night so no attempt was made at getting a photo or video. The problem was reported to the Clermont Florida dealer during the 10,000 mile service however again as the problem was not visible and not repeatable no action was taken by the dealer and there were no action was suggested or recommended. The problem has occurred once more in January 2026, again at highway speed, and power restored in a few seconds.
The contact's son owns a 2024 Ram Promaster 2500. While the owner was driving approximately 55-60 MPH, the front passenger's side rearview mirror closed independently, reducing the driver's ability to see the roadway. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
On Thursday, [XXX], I took my vehicle to the authorized dealership Alberic Chrysler Jeep Dodge, located on Kennedy Avenue in San Juan, Puerto Rico, for routine maintenance. While handling the vehicle, the service personnel lifted it using the shop's lift equipment, raising it all the way to the ceiling, which caused severe structural damage to the vehicle's roof. The dealership contacted the Puerto Rico State Police, who filed report number [XXX]. Additionally, I was asked to complete a written damage claim at the dealership. The vehicle was under full manufacturer's warranty at the time of the incident. However, the structural damage has now compromised the vehicle's integrity, specifically: - The rear doors became misaligned. - The roof suffered a visible crack, which exposed the interior of the vehicle to weather conditions. - The damage potentially affects warranty coverage, especially related to corrosion protection. We requested that the dealership retain the vehicle on-site to allow for inspection by the manufacturer's technical team. The dealership refused to do so unless I agreed to pay a $25 daily storage fee. We also requested substitute transportation, which they denied. Additionally, according to the NHTSA database, this vehicle currently has an open safety recall. I was never informed of this recall by the dealership at the time of the maintenance appointment, which is a serious failure in the dealership's responsibility to notify the owner and address potential safety risks. The vehicle is used for both personal and professional transportation, and at the time of the incident, it had 8,402 miles. This incident raises significant safety concerns regarding the vehicle's structural integrity, the open recall, and the dealership's handling of the matter. I respectfully request NHTSA's assistance in investigating this situation to ensure that both the safety standards and consumer protections are upheld. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.