2015 Ford Explorer Recall: STRUCTURE:BODY:ROOF AND PILLARS
NHTSA Campaign Number: 24V031000 | Component: STRUCTURE:BODY:ROOF AND PILLARS
Recall Summary
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Safety Consequence
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim owner notification letters informing owners of the safety risk were mailed Feburary 16, 2024. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Related Information
Source: NHTSA Safety Recall 24V031000