2020 Ford Explorer Recall: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA Campaign Number: 23V342000 | Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Recall Summary

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Safety Consequence

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Related Information

• All Ford Recalls
• Safety Technology Safety Guide
• All Safety Technology Recalls
• Find a Lemon Law Attorney

Source: NHTSA Safety Recall 23V342000