2020 Ford Explorer Recall: BACK OVER PREVENTION:DISPLAY FUNCTION

NHTSA Campaign Number: 23V305000 | Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Recall Summary

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Related Information

• All Ford Recalls
• Safety Technology Safety Guide
• All Safety Technology Recalls
• Find a Lemon Law Attorney

Source: NHTSA Safety Recall 23V305000