2020 Subaru Outback Recall: BACK OVER PREVENTION:DISPLAY FUNCTION

NHTSA Campaign Number: 20V766000 | Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Recall Summary

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Remedy

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Related Information

• All Subaru Recalls
• Safety Technology Safety Guide
• All Safety Technology Recalls
• Find a Lemon Law Attorney

Source: NHTSA Safety Recall 20V766000